Clear expectations create better projects.

By using this website, submitting an enquiry or accepting a Verge IT proposal or service document, you agree to the applicable parts of these terms. If you do not agree, do not use the website or proceed with the relevant service.

Submitting a consultation or demo form does not by itself create a paid service contract. A project contract is formed only when the parties accept a written proposal, agreement, order form or statement of work in the manner stated in that document.

• Company: Verge IT Ltd. / Verge IT Limited
• Office: Shonir Akhra, Dania Road, Dhaka, Bangladesh
• Contact: [email protected]

You confirm that you are legally competent to enter the relevant agreement and, when acting for a company, school, association or other organization, that you are authorized to bind that organization. You must provide accurate contact, billing, ownership and project information.

We aim to keep service descriptions, examples and technical information accurate, but website content may be summarized, updated or incomplete. Features shown in concept images, demonstrations or portfolio materials are not automatically included in a quotation.

Technical, business, security, SEO, legal, accounting or compliance information on the website is general and should not replace advice from a qualified professional who has reviewed your specific circumstances.

We may correct errors, update content, change service descriptions or remove website material without prior notice.

• A quotation or proposal is valid only for the period stated in it and may be revised before acceptance.
• Deliverables, modules, user roles, languages, integrations, hosting, content work, training, support and exclusions should be read from the approved project document.
• Estimates are based on information available at the time. Hidden legacy issues, incomplete data, undocumented APIs or changed requirements may affect cost and schedule.
• Verbal discussions, mockups or demonstrations are not binding unless incorporated into an accepted written scope.
• Acceptance may be recorded by signature, email approval, approved purchase order, digital acceptance or another method stated in the proposal.

The client is responsible for final proofreading, business rules, prices, policies, regulatory text, user permissions and the legality of client-supplied content or data. Delays or rework caused by missing information, late feedback, conflicting instructions or unauthorized third-party changes may require timeline and fee adjustments.

• Fees, currency, payment milestones, due dates and accepted methods are stated in the quotation, agreement or invoice.
• The client is responsible for applicable taxes, bank charges, gateway charges and government fees unless the approved document states otherwise.
• Domain, hosting, licences, SMS credits, cloud usage, premium extensions and other third-party costs may be billed separately and can change when a provider changes its price.
• Invoices should be reviewed promptly. A genuine billing concern should be raised before the due date where reasonably possible.
• If an undisputed payment is overdue, Verge IT may pause work, deployment, access, renewal or support after reasonable notice, subject to the project agreement and applicable law.

A request outside the approved scope may require a written change request describing the additional work, cost and schedule effect. Verge IT is not required to begin changed work until it is approved.

• Project dates are estimates unless expressly stated as fixed commitments.
• Timelines may change because of client delays, scope changes, unavailable third-party services, migration complexity, security incidents or events outside reasonable control.
• The client should test and review each milestone within the stated review period and provide one consolidated, authorized response where possible.
• A deliverable may be treated as accepted when the client provides written approval, uses it in production, or does not report a material scope-related issue within an agreed acceptance period.

A project may depend on domain registrars, hosting companies, cloud platforms, payment gateways, SMS operators, email providers, maps, social networks, analytics tools, libraries, plugins or external APIs. Their availability, policies, approval processes, pricing and service levels are outside Verge IT’s direct control.

• The client must comply with the third party’s terms and eligibility requirements.
• Renewals remain the client’s responsibility unless a written managed-service agreement assigns that task to Verge IT.
• Verge IT may recommend alternatives when a provider changes, suspends or discontinues a service.
• No guarantee is made that a third-party API, search engine, payment method or communication route will remain unchanged or continuously available.

Unless the accepted agreement states otherwise, ownership of custom final deliverables created specifically for the client transfers after full payment of all amounts due for those deliverables.

• Client materials: the client retains ownership of its logos, content, data and other materials and grants Verge IT permission to use them for the project.
• Verge IT background materials: pre-existing code, frameworks, templates, utilities, libraries, methods, generic modules and know-how remain with Verge IT or their existing owner.
• Third-party and open-source components: remain subject to their own licences, attribution and usage conditions.
• Reusable knowledge: Verge IT may use general skills, ideas and non-confidential techniques developed during a project, provided it does not disclose client confidential information.
• Portfolio use: Verge IT will identify or showcase a client or project only where permitted by the agreement, public availability or client consent.

The client may not remove licence notices, resell restricted components, distribute source code contrary to a licence, or claim ownership of third-party or pre-existing materials.

Each party should use the other party’s confidential information only for the project, protect it with reasonable care and disclose it only to authorized people who need it. Information already public, independently developed, lawfully received from another source or required to be disclosed by law may be excluded.

• Do not send passwords, payment-card information or highly sensitive records through unapproved channels.
• The client should revoke temporary credentials and review production access after handover.
• Where Verge IT processes personal data for a client, project-specific privacy, security or data-processing terms may apply.
• The client operating a delivered system is generally responsible for its users, lawful data collection, privacy notices and retention rules unless a written agreement states otherwise.

For information collected through this public website, read our Privacy Policy.

You must not use the website, hosting, software, SMS, APIs or support services to violate law, intellectual-property rights, privacy, platform rules or network security.

• Unauthorized access, malware, phishing, credential theft, denial-of-service activity or security exploitation.
• Spam, deceptive messages, unlawful marketing, harassment or sending communications without required consent.
• Illegal, fraudulent, defamatory, infringing or deliberately harmful content or transactions.
• Circumventing quotas, permissions, licence limits, security controls or payment obligations.
• Using third-party data, images, software or contact lists without the necessary rights or authority.

Verge IT may refuse or suspend work that appears unlawful, unsafe, abusive, technically harmful or outside approved professional standards.

Verge IT will use reasonable professional care to deliver the approved scope. Any warranty period, covered defects, support hours, response targets, maintenance tasks and exclusions must be read from the accepted agreement or support plan.

• A defect means a reproducible failure to materially follow the approved specification; it does not automatically include a new feature or changed preference.
• Warranty may not cover client changes, unauthorized third-party work, misuse, unsupported infrastructure, changed APIs, malware, expired licences or content/data errors.
• Search ranking, traffic, sales, uptime, delivery speed, payment approval and third-party outcomes are not guaranteed unless a specific measurable commitment is expressly written.
• Maintenance after the included warranty or support period may require a separate plan or paid task approval.

Either party may end an engagement according to the notice, cure and termination rules in the accepted project document. A material breach may allow earlier suspension or termination after any required opportunity to correct it.

• The client remains responsible for approved work completed, committed third-party costs and other amounts due up to termination.
• Any unused prepaid amount is handled according to the project document, completed work, non-cancellable commitments and applicable law.
• Verge IT may withhold transfer of unpaid custom deliverables or licensed access to the extent permitted by the agreement and law.
• After full settlement, reasonable handover may include agreed source files, credentials, exportable data or deployment records, subject to licences and the approved scope.
• The client should arrange continuity, renewals, backups and replacement support before managed services end.

To the fullest extent permitted by applicable law, neither party should be liable to the other for remote, indirect or consequential losses that were not reasonably foreseeable from the breach. Any agreed liability cap, excluded losses or specific remedies in the project agreement will apply.

Nothing in these terms excludes liability that cannot legally be excluded, or limits rights and remedies that applicable consumer or other mandatory law protects.

A party that supplies unlawful, infringing or unauthorized content, data, instructions or technology may be responsible for reasonably foreseeable third-party claims and costs caused by that material, subject to the accepted agreement and applicable law.

Neither party is responsible for delay caused by events outside reasonable control—such as natural disaster, widespread outage, government action, conflict, epidemic, provider failure or major network disruption—provided the affected party gives reasonable notice and resumes performance when practicable.

The parties should first try to resolve a concern through authorized representatives, with clear written details of the issue and the requested solution. Technical evidence, approvals, project records and payment history may be reviewed.

Unless the accepted project agreement states another lawful governing law or forum, these terms are governed by the laws of Bangladesh. Subject to applicable mandatory rights, the competent courts of Bangladesh may hear unresolved disputes.

We may update these terms when services, legal requirements or business practices change. The current version will appear on this page with a revised “Last updated” date. Changes do not retroactively rewrite an already accepted project agreement unless both parties agree or law requires it.

If a provision is found unenforceable, the remaining provisions continue to the extent legally possible. A delay in enforcing a right is not automatically a permanent waiver. No person other than the contracting parties receives a right under these terms unless expressly stated.