Your information deserves clarity and care.

For information collected through this website for Verge IT’s own business purposes, Verge IT Ltd. acts as the organization responsible for deciding why and how that information is processed.

This policy does not automatically govern personal data that Verge IT processes only on behalf of a client inside a client-owned website, software system or database. In those cases, the client’s privacy notice and the applicable service or data-processing agreement may control.

• Company: Verge IT Ltd. / Verge IT Limited
• Office: Shonir Akhra, Dania Road, Dhaka, Bangladesh
• Privacy contact: [email protected]

• Respond to consultation, quotation, demo and project enquiries.
• Understand requirements, prepare proposals and communicate about services.
• Deliver, configure, maintain and support contracted websites or software.
• Authenticate requests, prevent spam, detect abuse and protect our website and systems.
• Maintain business, project, accounting, support and compliance records.
• Improve website usability, service quality and internal processes using aggregated or limited operational information.
• Comply with lawful requests, enforce agreements and protect legal rights.

Verge IT does not sell or rent personal information. We also do not use public consultation data for unrelated automated decision-making that produces legal or similarly significant effects.

• Essential session cookie: the consultation form may use a temporary session cookie for CSRF protection, timing checks and rate limiting. It expires when the browser session ends.
• Language preference: the browser’s local storage may save whether you selected English or বাংলা so the site can remember your choice.
• Third-party destinations: when you choose WhatsApp or another external service, that provider may process information under its own policy after you leave our website.

The current public website does not require advertising cookies to submit a consultation request. If optional analytics, advertising or similar tracking is introduced, we will update this notice and use consent controls where required.

We may provide limited information to trusted hosting, email, infrastructure, security, backup, communication, accounting or professional-service providers that help us operate the website and deliver services. They should receive only the information needed for their role and be subject to appropriate confidentiality or contractual controls.

• Authorized Verge IT personnel and approved contractors working on the relevant enquiry or project.
• Hosting, cloud, email, backup and security providers used to operate systems.
• Professional advisers, auditors, insurers or payment/accounting providers where relevant.
• Government, courts, regulators or law-enforcement bodies when disclosure is legally required.
• A successor organization in a genuine merger, acquisition or business transfer, subject to lawful safeguards.

Some providers or project teams may process information outside your country. Where cross-border safeguards are required, we seek to use appropriate contracts, access controls and other lawful measures suitable to the circumstances.

Retention depends on the type of record, enquiry status, project lifecycle, contractual obligations, dispute requirements and applicable law. Enquiries and project records may be retained while we evaluate or deliver services and for a reasonable period afterward for support, accounting, security, documentation and legal purposes. Information that is no longer required should be deleted, anonymized or securely archived.

• HTTPS and secure transport should be used on the production website.
• Form validation, CSRF protection, anti-spam checks and submission-rate controls.
• Role-based access, strong credentials and limited access to operational records.
• Backups, software updates, monitoring and incident-response procedures appropriate to the service.
• IP addresses are hashed before being written to the consultation backup record.

Send requests to [email protected]. Describe the request and the email address or phone number used with us. To protect information, we may need to verify identity or authority before completing a request. Some requests may be limited by contractual, security, legal or record-keeping obligations.

The public Verge IT website is directed to businesses and organizations, not children. We do not knowingly seek personal information from children through the consultation form. A parent or guardian who believes a child submitted information may contact us to request review or deletion, subject to applicable law.

Our pages may link to third-party websites, social networks, payment services or communication platforms. Verge IT does not control their privacy practices. Review the third party’s notice before providing information.

Websites and software built for clients may have their own users, cookies, analytics, payment integrations and privacy policies. The client operating that system is generally responsible for the public privacy notice and lawful use of its data, unless a written agreement states otherwise.

We may update this policy when services, technology, legal requirements or business practices change. The revised version will be posted on this page with a new “Last updated” date. Material changes may also be highlighted through the website or direct communication when appropriate.